"1) I called weeks in advance to set up my appt to include moisture eval and Radon testing of property. They set it up and said I would recieve an email with payment details and my receipt. Day before appt I hadnt heard from anyone and when I called I was told I could not have full inspection done with add ons I had requested weeks ago because no one was available. Had to change my appt and have 2 different inspectors come since original inspector/owner of company was not made aware of my appt and apparently hes the only one that can perform moisture checks. 2) Radon testing took weeks because no one picked it up on time and had to be redone. This delayed the closing process by about 2 weeks. 3) Check given on day of inspection as payment and was emailed a bill over a month later asking for payment again. Then recieved an apology email saying disregard the bill we will now cash your check. 4) Inspector did not tell us anything during the inspection and when owner of company showed up to do moisture check on property he asked if inspector had told us about issues he saw. We replied no and that is when we were made aware of problems otherwise 1st inspector would have done inspection and left I assume. The 2 inspectors did not seem on the same page. The owner seemed to have more knowledge and was the only inspector that gave us verbal feedback about issues while we walked the property. 5) Had to email and call when I never recieved the inspection report a week later. Will never use them again."